客户服务.
我们的客户服务团队是Foundry支持客户体验的中心。团队负责从配合产品团队编写最新发布版本的文档,到开发最新支持工具或是与客户面对面交谈,解决用户在产品运用中的问题等各个方面。客户服务团队不仅是个快节奏的团队,更是一个协作式的团队。
Meet the Team

Foundry.
Thomas Roberts — Lead Customer Support Engineer
As a Customer Support engineer, I get insight into both the development process of our products and how our customers are using them too. I work within a team that is highly-motivated but also fun and friendly, where I am given opportunities to develop my skills and contribute to my ideas.

Foundry.
Sian Gizon — Lead Customer Support Engineer
The customer support team interacts with many customers from around the world. This helps us to better understand different customer needs within the industry.
Customers can contact us regarding a wide range of issues and this diversity means that every day is different, which is one of the best things about my role.

Foundry.
Harry Greaves — Customer Support Engineer
Working as a Customer Support Engineer I get to interact with a wide range of customers while working alongside a dedicated and friendly support team who are constantly driving to provide the best care to our customers. In my role there is always a great sense of satisfaction that comes with providing a customer with a solution, and with every new issue there is a chance to grow and improve my skills.