客户服务.
我们的客户服务团队是Foundry支持客户体验的中心。团队负责从配合产品团队编写最新发布版本的文档，到开发最新支持工具或是与客户面对面交谈，解决用户在产品运用中的问题等各个方面。客户服务团队不仅是个快节奏的团队，更是一个协作式的团队。
Meet the Team
Foundry.
Thomas Roberts — Customer Support Engineer
As a Customer Support engineer, I get insight into both the development process of our products and how our customers are using them too. I work within a team that is highly-motivated but also fun and friendly, where I am given opportunities to develop my skills and contribute to my ideas.
Foundry.
Tim Auld — Senior Technical Content Author
Working on Foundry's learning content is a great opportunity to flex your creative muscles whilst gaining valuable insight into how our products work. Distilling complex information into both written guides and effective video lessons is a great challenge.
Foundry.
Ian Taylor — Head of Product Content
Foundry's culture of innovation gives me freedom to explore ideas with inspiring and talented people. As the learning landscape changes, so do we - learning new skills, refining our approach, and strengthening partnerships with our peers. It’s a stimulating and rewarding environment where everyone can thrive.
Foundry.
Tim Parsons — Lead Customer Support Engineer
Working as a customer support engineer for Foundry has provided me the ability to use my compositing knowledge and experience to assist studios and artists around the globe. While working half a world away from London in Sydney could be seen as a challenge, the global reach of Foundry and its infrastructure makes it possible to collaborate with my colleagues in support, development, design and product efficiently.