Technical Content Creator


Customer Support Engineer

Syndey | Licensing Apply

Meet the Team

Tom Roberts


Thomas Roberts — Customer Support Engineer

As a Customer Support engineer, I get insight into both the development process of our products and how our customers are using them too. I work within a team that is highly-motivated but also fun and friendly, where I am given opportunities to develop my skills and contribute to my ideas.

Tim Auld


Tim Auld — Senior Technical Content Author

Working on Foundry's learning content is a great opportunity to flex your creative muscles whilst gaining valuable insight into how our products work. Distilling complex information into both written guides and effective video lessons is a great challenge.

Ian Taylor


Ian Taylor — Head of Product Content

Foundry's culture of innovation gives me freedom to explore ideas with inspiring and talented people. As the learning landscape changes, so do we - learning new skills, refining our approach, and strengthening partnerships with our peers. It’s a stimulating and rewarding environment where everyone can thrive.

Tim Parson


Tim Parsons — Lead Customer Support Engineer

Working as a customer support engineer for Foundry has provided me the ability to use my compositing knowledge and experience to assist studios and artists around the globe. While working half a world away from London in Sydney could be seen as a challenge, the global reach of Foundry and its infrastructure makes it possible to collaborate with my colleagues in support, development, design and product efficiently.