What is maintenance?
Foundry’s maintenance offering is included free for the first year with all Nuke products, Mari, Hiero, Katana, the Collectives, and is an optional add-on for Modo (contact sales for details). Maintenance is subject to annual renewal.
As part of maintenance, you’ll get all new features, bug fixes and updates, through both minor and major releases. In addition, you get exclusive access to both technical support, and to beta programs, where your voice helps to shape the future of our products.
You guide our development. We listen to all the feedback we receive and constantly ask ourselves how we can make your work even better or easier. With many new features and improvements added each year, we strive to help you keep your competitive edge. You can check out the latest additions on our product pages.
We know how critical getting timely help can be when you’re on a deadline, so with the best support team around (or so our customers keep telling us), we make sure we are easy to contact and quick to respond. Our team resolves over 1,500 tickets each year. Visit our Support Portal to get in touch or find out more.
Our products are inspired by you, and are constantly evolving based on your feedback. From alpha and beta participation to bug reporting and fixing, we want it to stay that way. Our research team also loves nothing better than a challenge that breaks new ground, so if you have one, let us know and we’ll put our biggest brains on it.
Maintenance for NukeX and Nuke Studio includes two Nuke Assist licenses that let you share out essential tasks and scale up and down according to workload and deadlines at no additional cost. Nuke Assist licenses offer a core set of nodes for performing the everyday tasks of paint, roto, 2D and planar tracking.
Find out more
Want to find out more about maintenance, or concerned yours may have lapsed?Request a call back from our maintenance team