SaaS Subprocessors.
We use a limited number of third-party service providers (“Subprocessors”) to support delivery of our products and services. These Subprocessors may process personal data on our behalf and are contractually required to implement appropriate security measures and to process personal data only in accordance with our instructions.
Where Subprocessors are located outside the UK or EEA, we have appropriate safeguards are in place.
We may update this list from time to time.
Name of subprocessor | Service Provided | Location of processing | Purpose of processing (what processing activities they perform) |
| Azure | Cloud Hosting | United States | Hosting Griptape web service and storage |
| Auth0 | User Authentication | United States | Storing customer authenticaiton details |
| Datadog | Service Monitoring | United States | Storing logs related to the operation of the service |
| Intercom | Customer Engagement | United States | Customer Relationship Management |
| Stripe | Billing | Global | Payments Processing and subscription management |
| Google Cloud | AI Model | United States | AI Audio/Video/Image Generation |
| Black Forest Labs | AI Model | United States | AI Audio/Video/Image Generation |
| Bytedance | AI Model | China | AI Audio/Video/Image Generation |
| Allibaba Cloud | AI Model | China | AI Audio/Video/Image Generation |
| Eleven Labs | AI Model | United States; Poland | AI Audio/Video/Image Generation |
| Fal AI | AI Model | United States | AI Audio/Video/Image Generation |
| Hyper3D | AI Model | United States | AI Audio/Video/Image Generation |
| Kling AI | AI Model | China | AI Audio/Video/Image Generation |
| LTX Studio | AI Model | Global | AI Audio/Video/Image Generation |
| MiniMax | AI Model | China | AI Audio/Video/Image Generation |
| OpenAI | AI Model | United States | AI Audio/Video/Image Generation |
| Topaz Labs | AI Model | United States | AI Audio/Video/Image Generation |
| Twelve Labs | AI Model | United States | AI Audio/Video/Image Generation |
| World Labs | AI Model | United States | AI Audio/Video/Image Generation |
| Xai | AI Model | United States | AI Audio/Video/Image Generation |