Subscription FAQ
Always current
Keep your skillset relevant with the latest technology trends and workflows. You’ll get every product update and new release while your subscription remains valid, as soon as it’s available. Plan ahead, with regular payments that keep you covered year round and help you budget your software costs.
Login licensing
Enjoy the flexibility of login-based licensing to work where you want—no more tedious license transfers.
Login-based licensing requires that you connect to the internet at least once every 30 days.
Email support
Get help fast with exclusive full access to our Support teams by email.
Beta access
Stay ahead of the pack, with access to beta programs and exclusive technology previews.
Subscription license terms
Use of the application is limited to the Initial Subscription Period and any/all Auto-renewal Periods.
Whether you choose to pay monthly or upfront, the subscription term is for a period of one year.
While your subscription remains valid you will receive all new versions and updates.
Each subscription license includes maintenance and is set to renew automatically after the one-year term. There is an option to stop auto-renewal at any time up to 72 hours prior to the expiry of the term.
If you let your subscription lapse, you will no longer be able to use the software until you choose to purchase a new subscription.
Please consult the End User License Agreement for full details.
Canceling (paid monthly or annually)
Provided you have not installed Modo, you may cancel your subscription within 14 days of the original purchase for a full refund.
After 14 days of your original purchase there is no option to cancel, but you can stop your auto-renewal as set out in these FAQ.
Once you install Modo you give up your right of cancellation.
Opting out of auto-renewal
You can stop the auto-renewal of your Modo Subscription license by logging into the My Account area of the website and pressing the cancel button next to the appropriate entry.
If you stop auto-renewal, once your term expires you will need to purchase a new subscription to continue to use Modo.
Please consult the Support & Maintenance policy for details.