Foundry cements its commitment to customers with creation of new role

Jody Madden becomes chief customer officer at Foundry.

Jody Madden announced as CCO

Following the appointment of Alex Mahon to CEO in November last year, leading creative software developer Foundry has appointed Jody Madden to the newly created role of chief customer officer.

The new role strengthens and reinforces Foundry’s customer-centric approach and commitment to being part of the technical innovation in the industry and continuing to deliver innovative products to our dedicated customers.

Our customers are one of our most precious assets. We are focused on responding to their challenges and on how we can help solve them; we understand the importance of creating solutions that enable them to achieve better results. It was completely natural to me that we should have a chief customer officer to embody that commitment and to ensure we cherish them.

Alex Mahon, CEO, Foundry

“Jody’s experience as a customer, combined with her natural communication abilities, her understanding of Foundry, and her dedication made her the perfect choice for this new role. I’m thrilled to work with Jody in her capacity as CCO; as a team we have ambitious plans for the coming years and she is central to making them a reality.”

Jody brings a wealth of experience to the role, having previously held positions such as COO and head of production, and taken on technology management roles in customer organisations including Digital Domain and Industrial Light & Magic. As Foundry’s COO, Jody was responsible for the planning and execution of the company’s operations and strategic vision.

Jody Madden, chief customer officer at Foundry said, “I’m really excited to be stepping into this new role. Over the last 15 years I have been part of Foundry’s growth, first as a customer and then as its COO, and I’ve always been impressed with Foundry’s commitment to its customers. I’m looking forward to bringing our customers even closer to our business and being part of Foundry’s growth story along with the rest of the exec team.”